FBD Insurance

Age Friendly Champion

Name: Carol McBride

Phone: (047) 82033

Email:

Specific Actions / Commitments

1. 1. Offer to assist with seating and to give assistance at the entrance/exit door. 2. Have a smaller version of the special assistance poster on each counter area and note that magnifying glass is available. 3. Take extra time with older customers; speak clearly and slowly and offer to put their documentation together in envelope, etc. for them when leaving the sales office.