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FBD Insurance

Age Friendly Ireland

FBD Insurance Logo

Type of Business: Financial

Local Authority: Limerick

Address: Unit 8C, Parkway Shopping Centre, Dublin Road, Limerick, Co.Limerick

Eircode: V94 AOX4

Directions: Find On Map


Age Friendly Champion

Name: Noelle Skehan

Phone: (061) 491400


Specific Actions / Commitments

  1. Give extra time to older customers, explaining the policy cover and having a conversation with them. Using their name throughout the conversation and remembering the customer when you meet them again.
  2. Offer extra assistance where needed – be it opening the door, helping them to a chair, etc.
  3. We leave the magnifying glasses we have in the office on the counter easily available for clients to access rather than feeling embarrassed having to ask for one and to ensure that they can read all paperwork correctly and in full.