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Digitise the Nation

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WHO Indicators: Communication and Information
NPAS Goal: Security (inc Cross-Cutting Objectives)
NPAS Strategy: Improving Information Provision,
Collaborators: Alliances
Address:
Fingal
Description:

Deliver a digital training programme accessible for everyone in the community to have the opportunity to learn the basic digital skills and 'know how' needed to do simple everyday tasks on-line.

 

Programme Fact Sheet

Start year of action

2012

Programme status

Completed

 

Action aim

Through a mobile (orange bus) the aim is to deliver a digital training programme accessible for everyone in the community to have the opportunity to learn the basic digital skills and 'know how' needed to do simple everyday tasks online.

Brief description

Participants on the course received hands on instructions on How To:- Set up a personal email address. Use a search engine to search the internet using a subject of their own choice. Conduct at least one simple “transaction” on-line. (e.g. buy or Reserve something, book a ticket, pay a bill, etc.). Understand the basics of how to use a digital camera. Use the internet for voice or video telecommunications or to use social networking. How to use on-line banking. Use government services on-line.(e.g. Motor tax on-line)


Issues addressed for relevant partners 

The training allows the participants to become enabled to access information digitally from all partners and more.

 Action lead by

Agency external to the City and County Programme

How the issue was first identified

Through consultation with older people

 

Is this action named in the AFCCP strategy?

Yes


Action aimed at

All older people

Scope of the action

Countywide

Lead agency of action team

RaboDirect Bank

Other agencies involved in the action team

The Irish Internet Association 'Digitise the Nation' Initiative, The Fingal Age Friendly Alliance, Community Division (FCC), Fingal Senior Citizen’s Forum, Portmarnock GAA, Skerries Community Centre, the public and senior citizen groups throughout, residents associations from across the county.


What three steps were critical to the success of the action?

1. Transport for participants

2. Need premises that can feed electricity and internet to mobile bus

3. Good weather

Name the three key challenges in planning and delivery

1. Transport and bus breaking down

2. Need premises that can feed electricity and internet to mobile bus

3. Planning for adverse weather for those waiting outside the bus

Resources required   

Finance, Paid staff, Premises, Community Support

Financial resources required

Some additional resources required

Number of people who benefited

Over 400 participants

Three key benefits for people from this action?

Participants learned how to get started on email and internet which will enable them to stay in touch with family and friends and carry out internet searches for various things. The course was designed to help build confidence and enable older people to feel included. They also learned how to make the most of their own device.

What would you have done differently?

1. Better maintenance on bus

2. Mobile bus should have improved access for those with impaired mobility.

3. Need a waiting area outside bus weather, drafts, etc affecting those waiting to attend the courses.


 

Links to additional sources of information

Please take a note of the web-links available
https://www.rabodirect.ie/digitise-the- nation/default.aspx

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